Jacqueline was in an abusive marriage for 20 years until she decided to move on and leave her husband. She took her children with her to Marquette, Michigan and started taking classes at Northern Michigan University to complete a degree program in Social Services. While she was a student, she went to The Women's Center. She talks about how significantly the workshops and trainings she attended impacted her life and, later, her career. She explains the importance of education, workshops, assertiveness training, and active listening. She briefly discusses her twenty-eight-year career with the Department of Social Services, her involvement on the Pathways Board, and the infancy of the Spouse Abuse program. Place of recording unknown.